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Helpful Hints on Quarantine Email |
| Here is some helpful information on the daily quarantine notices you receive for your filtered email account:
1. Each quarantine email is accumulative. If you miss a day, delete it -- the contents will carry over to the next day's email.
2. There are two sections in each email -- NEW spam and [Total] Spam. You do not need to review both. If you clear your quarantine every day, they will be identical. If you do not, reviewing the "[Total] Spam" section is all that is necessary.
3. If a virus is not manually deleted, it will be deleted in 24 hours. You do not need to act on virus notifications -- they are only for your information.
4. If a spam is not manually deleted, it will be deleted in 14 days.
5. After clicking to release a spam, you will be presented with the opportunity to whitelist the sender so that further messages from this address will not be errantly flagged as spam.
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