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Passwords and Their Use

Because filtering is a sensitive issue, and one where security can be very important, CleanSurf has provides you with proper security enforcement on your account. Because of this, there are several passwords assigned to your account, and each has a distinct usage. When you first create your account, all passwords are the same, but you can change any or all of them by contacting support:

Administrator Password: This password is used to make payments, cancel your account, or manage filtering profiles. Due to the security associated with this password, in order to change this password, you must call support.

Profile Login Password: Each profile must have a login password. In this manner, each member of your family can have separate filtering levels, determined by their username and password. To change this password, simply click on Profiles in the CleanSurf.com admin panel.

Override Password: This password starts out the same as your Administrator password. However, should special circumstances dictate, this password can be changed to a different password. Due to the security associated with this password, in order to change this password, you must call support.

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